Return and Refund Policy

At Fortex Travel , we strive to provide exceptional travel experiences. Our Return and Refund Policy outlined below governs the return of bookings and potential refunds for our services:

Cancellation and Refunds:

Cancellation requests must be made in writing or via an official communication channel.
Refunds are subject to the terms and conditions of the specific service booked.
Depending on the type of service:
Tour Packages: Refunds may vary based on the cancellation timeline before the scheduled departure date.
Hotel Reservations: Refunds may vary based on the hotel’s cancellation policy.
Transportation Tickets: Refunds subject to the transportation provider’s terms.
Refund Processing:

Refunds, if applicable, will be processed using the same method used for payment.
Processing times may vary based on payment method and banks.
Non-Refundable Services:

Some services or bookings may be non-refundable or have specific cancellation fees.
Such conditions will be clearly communicated at the time of booking.
Modification and Rebooking:

Modifications or rebooking options may be available for certain services based on availability and terms.
Additional charges or fees may apply for modifications.
Force Majeure:

In cases of unforeseen circumstances such as natural disasters, political unrest, or any other force majeure

event:
Refund eligibility will be assessed on a case-by-case basis.
We may offer alternatives or rescheduling options where feasible.
Refund Disputes:

Disputes regarding refunds will be handled in accordance with our company’s internal policies and applicable laws.
Contact Us:

For any inquiries or assistance regarding cancellations, refunds, or modifications, please contact our customer service team.